About Kaize

The AI product team for travel and hospitality

We design and build the bespoke products, workflows and operational systems that existing software can't provide.

Kaize is an AI product studio built from inside travel, hospitality and technology, not a generic development agency adapting to your sector.

We work with established businesses that have outgrown generic workflows but do not want to build a full internal AI and product department. Clients get direct access to the people shaping and delivering the work.

Matthew

Matthew Hairsnape

Founder and Principal AI Product Consultant

Matthew has spent more than a decade building businesses, products and customer experiences across travel, hospitality and technology, including tour operations, founding Beats Travel, leading travel-tech company Triend, hospitality growth projects, aviation technology and travel-tech innovation work with the University of Edinburgh.

He holds an MBA with Distinction and software-engineering training, combining commercial strategy, product design and technical implementation. Every engagement has a senior lead with clear accountability from strategy through delivery.

Delivery network

Kaize is founder-led and works through a senior specialist network, not a large permanent team handed off to juniors.

  • Product strategists
  • Software engineers
  • AI and data specialists
  • UX and interface designers
  • Systems architects
  • Operational consultants
  • Travel and hospitality specialists

Each project brings together the right mix across product strategy, AI and data, software engineering, design, operational design and sector expertise.

How we think

Products, not platforms

We do not sell another hospitality platform. We build what yours cannot do.

Operations first

Technology must fit how teams actually sell, serve guests and run the business.

Existing systems respected

We connect and extend what you already use before recommending replacement.

Senior accountability

One lead. Clear ownership. Specialists when the problem requires them.

How we work

Discovery → AI Opportunity Review → Product strategy → Design → Development → Launch → Continuous product partnership.

See the full process →