Tour operators & DMCs

AI products for complex travel sales and delivery

Tour operators and DMCs sell complexity, custom itineraries, supplier networks, trade relationships and high-touch enquiry handling that packaged software was never designed for.

Operational reality

  • Complex enquiry intake Group size, dates, preferences and constraints arrive unstructured across email and trade channels.
  • Quoting and itinerary creation Teams rebuild similar logic manually because no single tool matches how the business sells.
  • Supplier knowledge trapped in people Availability, pricing and local knowledge do not scale as the team grows.
  • Delivery handoffs Sales, operations and on-ground teams work from different versions of the truth.

What Kaize builds

  • Intelligent enquiry systems Classification, routing and AI-assisted responses for trade and direct sales.
  • Bespoke quoting workflows Structured paths for itinerary creation, pricing and approval.
  • Knowledge and coordination tools Supplier intelligence, internal handoffs and delivery visibility.